Return Policy

Your satisfaction is guaranteed with our 60-day money-back promise

60-Day Money-Back Guarantee

Try MemoSpark risk-free for 60 days. If you're not completely satisfied, we'll refund your purchase.

Our Promise to You

We're confident that MemoSpark will support your cognitive health journey. That's why we offer a comprehensive 60-day satisfaction guarantee. If you don't experience the mental clarity and focus you're looking for, simply contact us for a full refund.

How to Request a Return

Contact Us

Email us at returns@memospark.com within 60 days of your purchase.

Get Authorization

We'll provide you with a return authorization number and return instructions.

Send Product

Return the product using the provided instructions. Refund processed within 5-7 business days.

Return Guidelines

  • Time Limit: Returns must be initiated within 60 days of purchase
  • Condition: Products can be opened and partially used
  • Refund Amount: Full purchase price (excluding shipping costs)
  • Processing Time: 5-7 business days after we receive your return
  • Return Shipping: Customer is responsible for return shipping costs

What's Covered

Covered
  • Unopened bottles
  • Partially used bottles
  • Product not meeting expectations
  • Adverse reactions (consult your doctor)
Not Covered
  • Returns after 60 days
  • Original shipping costs
  • Return shipping costs
  • Products damaged by misuse

Need Help?

Our customer support team is here to help with any questions about returns or exchanges.

Email: returns@memospark.com

Response Time: Within 24 hours (business days)

What to Include:

  • Order number
  • Reason for return
  • Any questions or concerns
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